Shipping Policy

At BECO, we strive to deliver your orders quickly, safely, and efficiently. This Shipping Policy explains our order processing timelines, shipping methods, delivery estimates, and other important information related to your purchase.

Order Processing

  • Orders are processed on all business days (Monday to Saturday), excluding public holidays.
  • Orders are generally processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next business day.
  • During festive seasons, promotional campaigns, or periods of high order volumes, order processing may take slightly longer than usual.

Shipping Coverage

We currently deliver across most serviceable PIN codes in India through Shiprocket and its network of trusted courier partners.

If your delivery location is not serviceable, our Customer Support team will contact you and, where applicable, process a full refund.

Shipping Charges

  • Free Standard Shipping is available on eligible orders, as indicated at checkout.
  • For orders that do not qualify for free shipping, applicable shipping charges will be calculated and displayed before payment.
  • Shipping charges and promotional offers are subject to change without prior notice.

Delivery Partner

To ensure reliable and timely deliveries, BECO partners with Shiprocket, one of India's leading shipping and logistics platforms.

Depending on your delivery location, Shiprocket may assign your shipment to one of its courier partners, including but not limited to Delhivery, Xpressbees, Blue Dart, DTDC, Ecom Express, Shadowfax, Ekart, or other reputed logistics providers.

Courier allocation is based on service availability, delivery speed, and destination.

Estimated Delivery Time

Once your order has been dispatched, estimated delivery timelines are:

Location Estimated Delivery
Metro Cities 2–5 Business Days
Tier 2 & Tier 3 Cities 3–7 Business Days
Remote & Rural Areas 5–10 Business Days

These timelines are estimates and may vary due to:

  • Weather conditions
  • Public holidays
  • Local restrictions
  • Courier network delays
  • Natural disasters
  • Other circumstances beyond our reasonable control

Order Tracking

Once your order is shipped, you will receive a shipping confirmation via email and/or SMS containing your tracking details.

You can track your shipment using the tracking link provided in the dispatch notification.

Multiple Shipments

If your order contains multiple products, they may be shipped separately depending on product availability or warehouse location.

If this occurs, you will receive separate tracking details for each shipment.

Delivery Attempts

Our courier partners will make multiple attempts to deliver your order.

If delivery cannot be completed because:

  • the recipient is unavailable,
  • the shipping address is incorrect or incomplete,
  • the package is refused,

the shipment may be returned to us. Additional shipping charges may apply if the order needs to be re-dispatched.

Address Changes

Please ensure that your shipping address and contact details are accurate when placing your order.

If you need to modify your delivery address, contact our Customer Support team immediately. Address changes may not be possible once the order has been dispatched.

Damaged or Tampered Packages

If your package appears damaged, tampered with, or opened at the time of delivery:

  • Refuse delivery wherever possible.
  • Take clear photographs of the package.
  • Contact our Customer Support team within 24 hours of delivery.

We will investigate the matter and provide an appropriate resolution.

Delayed Deliveries

While we make every effort to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control.

BECO shall not be held responsible for delays caused by:

  • Courier partner operational issues
  • Weather conditions
  • Government restrictions
  • Strikes
  • Natural calamities
  • Other force majeure events

Lost Shipments

If your shipment appears to be lost in transit, please contact our Customer Support team.

We will coordinate with Shiprocket and the assigned courier partner to investigate the shipment. If the package is confirmed lost after investigation, we will arrange a replacement or issue a refund, as appropriate.

International Shipping

At present, BECO ships only within India.

International shipping services are not currently available.

Customer Support

If you have any questions regarding shipping or delivery, please contact us.

BECO Customer Support

Email:
kavita.ghai13@gmail.com

Phone:
+91 9560129962

Business Address:
BECO
L143 Block 11
Ashiana Umang
Jaipur, Rajasthan 302026
India